Data grooming in Service Manager is extremely important, yet most of the time it happens in the background and few people know what grooming is being done, and how it is being performed.  Due to it’s importance, for both data consistency and performance, Scott Walker (Senior Support Escalation Engineer at Microsoft) has posted three articles on why grooming is needed, what grooming is performed, and how it can be checked!

This is a must to bookmark in your favourite browser if you are a SCSM administrator.


The three posts that make up the series are below:


Happy Grooming!