(Hopefully) Useful Information on Microsoft System Center, Hyper-V and Cloud

SCOM – Monitor SCSM Data Warehouse Jobs

DW

The data warehouse jobs in SCSM are very important as they are responsible for maintaining the DW databases, synchronising the management packs between the operational and DW management groups, extracting, transforming and loading data, and processing cubes. These are all the jobs that should be enabled and should be running on their defined schedule. If any of these jobs don’t run successfully, data cannot be loaded into the DW, could.. Read More

SCSM – Exporting Work Items with Action Log

SCSM Action Log

It is a fairly regular occurrence that I get asked to export a selection of work items from SCSM into a CSV, or something similar, so they can be reviewed.  What isn’t so regular is that I get asked to include the full Action Log with the export of the work items! I did get this request recently however, as an auditor required it for a number of random incidents,.. Read More

SCSM – Assign Reviewer to Review Activity Automatically

Service Manager

  Within Change Request templates in SCSM, it is common to add a Review Activity to the workflow to ensure the relevant people are aware of, and agree the change can taking place.  Placing a review activity at the beginning of a workflow (as in the image below) ensures that no other activities to actually do any work take place, and provides an audit trail for the change. If you.. Read More

SCOM – Auto-Enabling Agent Proxying

When deploying agents in SCOM, it is often required to enable agent proxying in order to achieve full monitoring. Common servers that require agent proxying are AD servers, cluster servers, Exchange servers etc. The reason for enabling agent proxying is to allow the agent to pass data about a computer name other than itself, such as another AD server that is being replicated.  For most SCOM administrators, managing agent proxying.. Read More

SCOM 2012 R2 – Delete Agent using PowerShell

SCOM

Hi All, Within the SCOM console there is the option to Uninstall, Repair and Delete an agent from the Agent Managed view.  However, when using the Operations Manager cmdlets in PowerShell, it is only possible to Uninstall or Repair.  In most cases these options are fine, but there are times when servers go offline unexpectantly, or as part of certain processes, where an agent needs to be Deleted from the.. Read More