(Hopefully) Useful Information on Microsoft System Center, Hyper-V and Cloud

Cireson Survey – Pre-Selecting the Satisfaction Slider

Feedback

Just a quick post to notify any of you Cireson users out there of a something I posted to the Cireson Community site recently.  If you are a user of the Survey App, or looking to use the Survey App, this may be useful, as it describes how you can update your survey templates with default values.  In particular, this example shows how to set the satisfaction slider to a.. Read More

SCSM & Cireson Portal – Announcements

Announcement

Being able to publish announcements in the Cireson Portal is a great way to get information out to the people, whether it is just to IT, or certain parts of the business, or the whole business. It’s particular useful to notify users of new request offerings when they become available, and when there are major IT outages!   What isn’t so great is that in the current portal version, only.. Read More

SCSM & Cireson – Password Reset Registration

Reset

One of the products offered by Cireson is their Password Reset application, which is a great tool for users to reset their own Active Directory account password.  It is simple interface for users in that all they need to do is enter their username, pick a method in which to receive their token, and then enter their token and new password… Password is reset! As an added plus, it is.. Read More

SCSM – Add Cireson Portal URL’s to Email Notifications

Cireson

If you have SCSM in your environment, one of the must have products is the Cireson portal, as it provides lightning fast access to SCSM through HTML5 web pages that render appropriately on any device in any browser.  Because of this, after any deployment of the Cireson portal, no one ever wants to use the SCSM console again unless they really have to. As the only requirement to view the portal.. Read More

SCSM – Service Management on an iPad

IT Monkey

As we know, the SCSM console can only be installed on Windows computers with certain pre-requisites installed, which limits what devices SCSM can be used on.  Even the SCSM self-service portal has a Silverlight plugin requirement, which also limits the devices on which it can be used.  This may not be a problem for many people, however in this more mobile, agile, and Service Management centric world there is often.. Read More